FAQs

• How can I get the best price on tickets for Edge?

  The best prices for Edge NYC tickets are available when you book in advance at edgenyc.com. Ticket prices increase closer to your visit date, so booking early is the most reliable way to save. If you book 14 days in advance, select the Advanced Saver Ticket and save up to 35%. You can also check our Offers & Discounts page for current deals, including tri-state/local, military, and student discounts.

• Do I need to print my ticket if I reserved through the website?

  We encourage you to present your ticket on your mobile device, but printed tickets will also be accepted. You can access your mobile tickets from your confirmation email by clicking on ‘View Tickets’ at any time.

• What can I bring to Edge?

  To ensure a safe and enjoyable visit, certain items cannot be brought to Edge. Personal bags, small backpacks, and strollers are permitted, but large luggage, suitcases, oversize bags, bikes, scooters, skateboards, food, and outside beverages are not allowed.

  All guests must pass through a security screening upon arrival. For any additional questions about what you can bring, please visit our contact us page.

• Can I get a refund or exchange my ticket?

  Edge NYC offers a few options for flexibility with your booking:

  • Cancellation Protection: add at checkout to cancel for a full refund
  • Flex Admission: change your date and time up to 2 hours before your visit

  Standard tickets are non-refundable. Cancellation Protection and flexible upgrades must be selected at the time of purchase.